Collaborated with key business stakeholders to understand business objectives and developed a strategic vision for leveraging data and analytics to drive business value. Oversaw the end-to-end delivery, ensuring seamless data integration across 21 ERP systems, 58 offices, and 40 countries. Defined and monitored KPIs to assess platform efficiency while managing the project portfolio to ensure timely completion of all projects.

Led the continuous improvement of the NSN Digital Delivery Model. Achieved significant operational efficiencies by reducing costs by over 30% within 9 months through process optimization, streamlining workflows, and leveraging automation. Client satisfaction scores rose impressively from 3.7 to 4.5 (out of 5), reflecting the success of the implemented strategies. Managed a team of 150 professionals with an annual budget of €12-15 million.

Led the implementation of the Consumption Data Analytics Platform to consolidate and provide better control over €120 mln annual CIO consumption data. By providing real-time, actionable insights, it fundamentally transformed the company's decision-making process that optimized resource utilization and enhanced both operational and executive leadership capabilities. Leveraged advanced technologies such as OCR and ML Ops to automate data workflows.

Redesigned and restructured the Scala Academy business model to align more closely with customer needs and expectations. Analyzed customer feedback, market trends, and operational inefficiencies to implement targeted changes in service offerings, pricing, and delivery methods. As a result, the academy achieved profitability within just 6 months of the restructuring, demonstrating the effectiveness of the new strategy in driving customer satisfaction and operational success.